In-game shop stuck "Loading" - ID: 1277

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This topic was started by core2kx on 01/04/2014, 15:13:20

Hello,

The in-game shop never seems to load for me. When I first entered the Shop after starting a game I got the info window advising me about the items not being required to finish the game. After I touched OK then it just sits with the loading icon. No matter how long I wait it simply does nothing. I can't touch any other buttons or get out of the screen. I have to kill the game and restart it every time.

iPad 3
iOS 7.1
Game 2.4.1


hm that's very bad, sorry about it.

Perhaps some things changed with the shop in the new iOS releases, I will have to double check it asap.

Kind regards
Mario


I just checked on my iphone and the shop loads instantly.

iPhone 4S
iOS 7.1
Game 2.4.1


Just so you know I already had removed the game and installed it again but it was the same result on the iPad. I really want to give you my money!  :)


On my iPad Air
IOS 7.1
Beta 2.41+

I get the same screen and after about 30 seconds the shop loads. It loads almost instantly on my iPhone 5s. That's using the same wireless network. I'm not sure why it's faster on the phone than the iPad, although the save game is MUCH larger on the iPad. For me it does eventually load, though.


I just got the latest update for the game and tried the shop again. I waited for a couple of minutes but it still didn't load. I ended up buying the compendium on my iPhone and the transferring it to my ipad. I would still like to buy other game upgrades but they don't transfer between device, correct?

- Chris


Quote from Author: core2kx
I just got the latest update for the game and tried the shop again. I waited for a couple of minutes but it still didn't load. I ended up buying the compendium on my iPhone and the transferring it to my ipad. I would still like to buy other game upgrades but they don't transfer between device, correct?


- Chris

Consumables like gold or potions transfer because they are stored in your save game. The expansion, the vault expansion or the parcel service don't - because they set a flag on your device.
I use an iPad 3 with the latest iOS for testing, but I cannot reproduce the issue yet :-(
I hope I will have any insight on this soon...

kind regards
Mario


Sometimes i get issues if i have other apps running with the game on my ipad2 so i close them all except mail and it works more reliably. For me its a memory issue. Maybe try using low res textures to save mem.