Compendium purchase - ID: 1269
FORUM: Bug Reports
This topic was started by Diamondia on 23/02/2014, 23:39:05
I wanted to inquire on a situation which caused me to have to re-download Silversword yesterday. I have been playing a few months and spent a fair amount in the cash shop as well as purchasing the Compendium. I could not view the compendium on my iphone 4 due to the small size of the print, but in the text it said that it could be viewed on itunes. I have never used itunes, so I downloaded itunes and it wanted to update my phone. Upon updating the phone through itunes. errors happened and I lost everything. It reset my phone. I tried using icloud to restore, but when it did, it duplicated my wifes phones and Aps and NOT my own. Not wure what the deal is with that, but I ended up having to re-download all Aps and now my Silversword is at ground zero. The most important Cash shop item I lost was the compendium. Is there anyway to get this back without paying again? Thank you in advance.
Sorry to hear that :-(
You can restore your purchases by logging in with the same iTunes account as before, and using the "Restore Purchases" option in the shop screen. You will not be charged again.
Kind regards
Mario
